Services

Complete oversight.
One local team.

Vela manages the leasing, resident communication, financial tracking, and maintenance coordination that keep Indianapolis rentals operating.

01

Rental marketing & secure showings

We help position the property for the local market, prepare clear listing information, respond to inquiries, and coordinate showings.

  • Rental-rate guidance
  • Listing preparation and inquiry handling
  • Every showing conducted by a licensed real estate professional
  • Lockbox codes are never shared with prospects
02

Applicant screening

Applications are handled consistently and evaluated using documented rental criteria before an owner is asked to approve a placement.

  • Application coordination
  • Income, rental, and background review
  • Owner communication before placement
03

Leasing & move-in

We coordinate lease execution, required funds, move-in communication, and the handoff that starts the resident relationship clearly.

  • Lease preparation and signatures
  • Move-in instructions
  • Condition documentation coordination
04

Rent collection

Monthly rent activity is tracked and residents receive consistent communication when payment issues or lease questions arise.

  • Payment oversight
  • Late-payment follow-up
  • Owner accounting records
05

Resident relations

Residents have a direct contact for maintenance, notices, and lease communication, keeping routine traffic off the owner’s phone.

  • Routine resident communication
  • Lease compliance follow-up
  • Renewal coordination with no owner renewal fee
  • Move-out coordination
06

Maintenance coordination

We collect the facts, assess urgency, communicate with the owner when needed, and coordinate appropriate vendors and access.

  • Repair-request triage
  • Vendor scheduling
  • Owner updates and invoice tracking
07

Owner reporting

Owners receive straightforward records that show rental income, management charges, and property expenses without unnecessary clutter.

  • Monthly owner statements
  • Income and expense visibility
  • Direct answers when questions come up
08

Scheduled property checks

Routine eyes on the property help identify changes in condition and keep owners better informed.

  • Weekly checks while a home is vacant
  • Quarterly checks for occupied homes
  • Resident coordination and appropriate notice
  • Property-specific recommendations

Straightforward management

See exactly what it costs.

View pricingDiscuss your property →